Delete your Atulyam account.

You can ask us to delete your Atulyam Health account, whether you use the website or the Atulyam Health app. This applies to members and to doctors and therapists on our panel.

How to ask

• In the app: open Me, then Delete my account, and confirm.
• By email: write to care@atulyamhealth.com from the email address on your account, with the subject "Delete my account".
• On WhatsApp: message +91 70157 71705 from the mobile number on your account.

We confirm it is really you, then delete the account within 7 working days and tell you when it is done.

What is deleted

Your login, your profile and health profile, your saved self-check results, your Atulyam Points and your invite code. You will not be able to sign in again with that account.

What we have to keep

Indian law requires us to keep some records for a set period, even after an account is closed: prescriptions and consultation records issued by our doctors, and invoices and payment records for tax. These are kept securely, used for nothing else, and deleted when the period ends. Our Privacy Policy explains how long.

Delete some of your data, keep your account

You do not have to close your account to remove your data.

• Your health profile: on the website, open Health profile and press Clear my health profile. In the app, open Me, then Health profile, and clear it there.
• Saved self-check results: delete any of them from the Atulyam Mind page or the app.
• Anything else (photos or files you sent, messages, family details, your WhatsApp history with us): write to care@atulyamhealth.com or message us on WhatsApp, and tell us what to delete. We confirm it is you and delete it within 7 working days.

Questions? Write to care@atulyamhealth.com.